Built on Family Values and Local Commitment
Family Auto Insurance Agency began in 2012 with a simple promise: protect every client like family and make insurance personal for Detroit’s communities. Founder Franklin Castillo set out to offer an alternative to corporate agencies, focusing on personal relationships, bilingual service, and deep Detroit roots. Today, our team is known for making complicated insurance decisions clear and approachable—whether you need auto, home, or business coverage. By staying active in local neighborhoods and supporting community initiatives, we’ve earned the trust of thousands across Detroit and Downriver.
Our mission is to give every Detroit-area family and business confidence and peace of mind, providing straightforward insurance solutions with the personal touch of a true neighborhood agency.
The Principles That Guide Your Experience
Integrity
Every recommendation is made with your best interests in mind, so you can feel confident about your protection and your choices.
Clarity
Insurance shouldn’t be confusing. We explain every policy in plain language—available in both English and Spanish—so you always understand what you’re getting.
Community
As Detroit locals, we’re committed to giving back, supporting events, and partnering with organizations that strengthen our neighborhoods.
Service
From first quote to renewal, you work with real people who know your name and care about your needs—no call center runaround.
Proudly Rooted in the Detroit Community
Family Auto Insurance Agency proudly serves Detroit, Lincoln Park, Dearborn, and the greater Wayne County area. Our team lives and works in the neighborhoods we protect, bringing real local knowledge to every policy. Over the years, we’ve sponsored youth sports, supported charity drives, and partnered with local businesses to build a stronger, safer community. From downtown Detroit to Downriver, you’ll see our commitment in everything we do.
Make One Decision Today That Reduces Months of Stress
When you’re ready for support from an agency that truly cares, our team makes your next step easy and clear. Family Auto Insurance Agency is here to guide Detroit and Lincoln Park neighbors toward real peace of mind—no stress, no runaround.